Technical and IT Support | MSP | Customer support
Technical and IT Support | MSP | Customer support
Blog Article
ServiceJi is a global IT service provider specializing in managed IT services, including service desk, cloud, and application support. With operations in India and the UK, they offer cost-effective, 24/7 support tailored to various business needs.
Key Services:
Service Desk & Help Desk: Providing Level 1 to Level 3 support, including multilingual teams.
Cloud Support: Expertise in multi-cloud infrastructure support.ServiceJi
Application Support: Proactive support for CMS, systems, and applications.
DevOps: Enhanced application support with multidisciplinary DevOps engineers.
Support Models:
Shared Support: Cost-efficient model sharing resources across multiple clients.
Per User Support: Scalable pricing based on user count.
Incident-Hour Support: Pay-as-you-go model for variable support needs.
Out-of-Hours Support: Customized support for businesses requiring assistance outside regular hours.
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